Frequently Asked Questions
Everything you need to know about your iL Tutto experience.
What is your standard shipping policy?
We offer standard shipping on all orders, with delivery typically taking 3-7 business days. Express shipping options are available at checkout for those who need their items sooner.
How do I initiate a return or exchange?
If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery, provided they are in original condition with all tags attached.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
Quality and ethics are at our core. We partner with certified suppliers to ensure our fabrics and production processes meet high environmental and social responsibility standards.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and delivery timelines are calculated at checkout based on your specific location.